Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped, or been delayed. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.
Please note that warehouse processing and shipping carrier limitations outside of our control may result in delivery delays. You are purchasing your items with this in mind. Any cancellation requested due to a delay that is out of our control will be treated as a cancellation (see above).